Refund Policy

Due to the digital nature of the products sold on knineboxstore.com (3D models, presets, and digital assets), all sales are final. Once a digital file has been downloaded or accessed, we generally cannot offer a refund or exchange.

Exceptions:

• If the digital file is proven to be corrupted or defective, please contact our support team within 7 days of purchase.

• If you made a duplicate purchase for the same item by mistake.

For support, please contact: [email protected]